Customer stories
Real bills. Real refunds. Names anonymized at customer request.
We're early. These are the first stories we've been allowed to share. Want yours added (with as little or as much identifying info as you want)? Tell us how it went.
- Telecom
A freelance designer recovered $1,260/yr from her ISP in three weeks
A 'service fee' that wasn't in her contract, a phantom modem rental, and an outdated promo. Three findings, two letters, one credit applied retroactively.
$1,260 saved - SaaS
A 12-person agency cut $4,200/month by auditing their SaaS sprawl
14 abandoned subscriptions, 2 oversized seats counts, and one auto-renewed annual plan no one had logged into in 6 months.
$50k/yr saved - Utilities
How a 4-restaurant group challenged demand-charge errors on every meter
A misclassified rate code on three of four meters meant 18 months of overcharges. Refunded in full plus interest after one well-cited dispute letter.
$8,900 refunded