The detective's files
Field notes from the agency.
Tactics, case patterns, and the occasional confession. Coming soon — Owly is writing.
Field notes · 03
An anatomy of the junk fee.
Admin surcharges. Convenience fees. Regulatory recovery. A taxonomy of the line items that aren't regulated by anyone — and the one paragraph that gets them removed.
Draft4 min read
Field notes · 02
The modem you returned three years ago.
ISPs frequently bill for equipment rentals after the box has been returned. The proof is the carrier's own tracking number. Here's how Owly pulls it.
Draft5 min read
Field notes · 01
Promotional rates expire quietly.
Almost every cable and ISP contract has a 12-month promo rate that flips silently. The dispute strategy depends on whether the contract required a written notice — and most didn't get one.
Draft3 min read
The detective's files open soon.
In the meantime, open a case. The casework writes itself.